Hourly Support
With Hourly support the response time to any requests, issues raised and support queries are instant. Support is provided through telephone and online.
Furthermore customers on this level of support receive emergency bug fixes, remote trouble shooting, advance online training and code review all by the hour.
Hourly Support enables...
- Instant incident response
- Eligible to receive emergency hot-fix builds on an as-needed basis.
- Telephone support
- Emergency bug fix escalation available on an as-needed basis.
- Remote trouble-shooting services
- Advance On-line training
- On-site training available
