Core network data
Wire runner is a Deep Packet Inspection tool set and is another component to the customer IQ solution. It utilizes core network signaling data for market analysis, user experience and service quality monitoring. It covers both voice and data services.
Voice network monitoring
It is also and application platform based on decoding the wireless network signaling system for voice services. It fully supports A, IuCS, Mx network interface data collection and decoding. Service quality management includes analysis of traffic, call, SMS while customer experience analysis includes roaming, inactive customer, malicious call, SMS discrimination, terminal and user distribution.
Data network monitoring
It is a service application platform based on decoding wireless network signaling system for data services. It fully supports Gb, IuPS network interface data collection and decoding analysis. It provides solution for network monitoring and user data analysis. It allow for analysis of VIPs, Network based KQIs and CEIs, user activity, service quality, terminal performance, most visited websites and service comparison.
- Determine customer experience of all subscribers
- Determine network quality on the entire network
- Trouble shoot network problems instantly
- Track network performance with customer behavior
- Capture measurement reports and data records on all deployed phones
- Immediate trouble shooting of recognized network problems
- Track network performance
- Determine where service improvements are required